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Category Archives: Marketing

How to work around the Google Analytics Account Limit

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Account Limit Reached! You have reached the limit of 25 accounts. Please reach out to your Google Analytics support contact for assistance.

The problem seems daunting, but the solution is really quite simple and obvious (since we all have 20/20 hindsight). I know people that have set up individual Google accounts for EVERY client, but that ends up being a whole lot of user names and passwords to manage for no particular reason (like we don’t have too many already).

The Scenario: You use your Google account to manage Analytics for all of your clients.  After you try to create the 25th account, you get this message: “Account Limit Reached: You have reached the limit of 25 accounts. Please reach out to your Google Analytics support contact for assistance.” That is totally BOGUS!

The Solution: Use a secondary Google ID to create the “new account” for your new website’s analytics, then add your primary Google account as an administrator.  Now, you can log back in with your primary user account and delete the secondary account as a user.  Voila! You now have 26 Accounts in your Primary User ID’s Account list.

This 2 account solution works flawlessly to break the 25 account limit. It keeps everything under one roof, while still maintaining separate accounts able to be shared with clients who want to have administrator access, or transferred away if the client wants to take over complete control of it (a.k.a. transfer to another vendor).

Bravo! To Grant Bivens from Interworks Blog for explaining it in extreme detail here

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Still cuckoo after all these years

Do you ever wonder if your advertising and marketing campaign is getting old and stale? Do you feel like you need to have a new image or a new look to help boost sales? Perhaps your brand needs an evolution, not a revolution.

Since 1962 Sonny the Cuckoo Bird has been cuckoo for Cocoa Puffs, because of those 3 wonderful qualities “crunchy, munchy, and chocolatey.”

Since 1959 the silly Trix rabbit has been trying desperately to trick children into giving him some Trix Cereal. Although on a few occasions, he WAS allowed to eat a bowl of Trix, he continues to try.

Since 1963 Toucan Sam has been sniffing out hidden bowls of Foot Loops Cereal and he can ALWAYS find them because all you have to do is follow his nose (it always knows).

With respect to these three brands, General Mills and Kellogg’s have chosen to stay on the path of CONSISTENCY.  I often emphasize the importance of consistency because although YOU are looking at your marketing materials day-in, and day-out, your customers and prospects aren’t necessarily seeing it every day. Rather they only see your message as an intermittent burst among the sea of thousands — sometimes even tens of thousands —  of messages that they are flooded with every day. Staying consistent and cohesive gives your brand extra strength through longevity and repetition.

Sometimes an ad campaign seems to get boring or dull, and you may want to switch it up after a few months or even a year.  The 3 examples above have been maintaining a consistent advertising campaign for OVER 50 YEARS!  Sure, the characters get freshened up, and they go on new adventures, but they are always there. Think about what you don’t like about your message and maybe all you need is a new twist on the old theme. Don’t lose faith in your brand equity and brand history.

Keep Sonny in mind next time you want to start fresh. Think about it, are your ads driving your prospects cuckoo, or just you? If General Mills or Kellogg’s had changed their campaign theme intermittently, they might have gone from Cereal Manufacturers to Cereal Killers.

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Google me.

In 2010, people googled the word “google” over 615 MILLION times according to comScore’s 2010 digital year in review. This suggests that people in general don’t like to use the browser address bar.  After all, “http://www” is not a very user friendly string of characters.  “Is that two colons and one forward slash…or was it two forward slashes and then a colon..or was it a back slash and a semi-colon?!”  Just looking at the many emails I get every day, people often have a hard enough time spelling their own name, let alone remembering how to properly format the syntax of a Uniform Resource Locator (URL).

So what does this mean for me? It means that first and foremost, before you start worrying about targeting keywords for your products and services in organic search engine rankings, you need to make sure that your company name and or URL itself is searchable. For the most part, this is relatively easy to do, and the search engine algorithms normally account for this.  For example, if you search for hats, in the top 5 results you get www.hats.com.  The same result happens when you search shoes or belts – www.shoes.com or www.belts.com will show up in the top 5 results.  But when you search for couches, www.couches.com is not in the top 5 results.  This poses a problem for the people that – although they have your URL, don’t know how to use it.

The above statistic barely holds a candle to the nearly TWO TRILLION searches for  the phrase “facebook.”  in 2010, Facebook grew to the 4th most visited web property.  3 out of every 4 internet users visits Facebook at least once per month. comScore 2010 Year in review also reports that “Facebook accounted for 10 percent of U.S. page views in 2010, while three out of every ten Internet sessions included a visit to the site.”

Facebook is a great place to expand your marketing efforts to. Find your ‘fans’ and enable them to help you spread the word about your product or service.  Obviously ALL your customers aren’t reachable there, but reaching out to the ones that are there is a great piece to a comprehensive marketing campaign.

Go ahead and Google me. You should get a few valid results.

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Hits don’t hurt and impressions don’t last.

In the world of websites...impressions lead to hits, not the other way around.When looking into an online advertising program, it’s good to know the lingo before you start. Here are a few terms you should know to get you on your way.

Clicks: A click is when a user actually CLICKS on your web ad. This click normally goes directly to your homepage, or to a landing page you have set up for that specific ad or marketing campaign. Normally this statistic is counted on the site where the ad is placed, so even if the ultimate destination (your web site) is down, doesn’t load correctly, takes too long to load, or the user cancels the action and goes somewhere else, the click still counts as a click. (Normally a click is registered at the exact moment the user releases the mouse button – thus it goes ‘click’, or maybe it goes clack, but I digress…). This method of ad tracking is commonly used because it is easy, simple and does not require tracking code on YOUR website (only on the site where the ad, banner, or link is placed.)

Impressions: Impressions are the number of times an image, ad or link is displayed. In most cases tracking impressions requires access to the site that is serving the ad.

Click Through Rate (CTR): Click Through Rate is one of the vital statistics that you should be aware of. To find your CTR, you divide the number of users who clicked on your ad (clicks) by the number of times the ad was shown (impressions)  For example, if your ad was shown 100 times on a website and 1 person clicked on it, then the CTR is 1 percent. This statistic helps you determine if your advertising campaigns are effective. There are many factors involved in determining the effectiveness of of an (target audience, the content of the ad, position of the ad, etc).

Okay, so what’s a ‘hit’?

Hits: A hit is when a user actually LANDS on one of your web pages. Hit counts tally the traffic your page or site receives. Google Analytics uses the terms “Visits” and “Pageviews”to refer to variations of the “hit.” A visit is a unique person who comes to your website as a whole. A pageview is when an individual page on your website is viewed by a visitor. If you are trying to determine the success of a banner ad through hits, then you need to have a separate landing page set up, so hits from that particular ad are gong to a unique page, often called a “landing page,” and not just directing visitors to the home page.

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